Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketing services
• Respond to your inquiries and provide customer support
• Conduct website audits and provide recommendations
• Send marketing communications, newsletters, and service updates (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

3. Third-Party Services and Tools

We use various third-party services and tools to deliver our services effectively. These services may collect and process your information on our behalf:

• Marketing Platforms: Google Ads, Meta Ads for advertising campaigns
• AI Technology: OpenAI for content generation, analysis, and AI-powered marketing tools
• CRM and Analytics: HubSpot, Google Analytics for customer relationship management and website analytics
• SEO Tools: Semrush for search engine optimization and competitive analysis
• Infrastructure: Firebase for hosting and data storage
• Automation: Zapier for workflow automation
• Communication: WhatsApp Business (+1 437-265-9992) for customer communication

Each of these third-party providers has their own privacy policies governing how they collect and process data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign performance

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely using industry-standard encryption and access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights Under PIPEDA

Under Canadian privacy law (PIPEDA), you have the following rights:

• Right to Access: Request access to the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Withdraw Consent: Withdraw your consent for marketing communications at any time
• Right to Deletion: Request deletion of your personal information, subject to legal obligations
• Right to Complain: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise these rights, please contact us at hi@growx.ca.

8. Marketing Communications

With your consent, we may send you marketing communications about our services, promotions, and industry insights. You can opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly at hi@growx.ca.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Effective Date." We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: