Terms of Service
Please read these terms carefully before using our services. By engaging with GrowX AI Marketing, you agree to these terms.
Effective Date: January 24, 2026
These Terms of Service ("Terms") govern your use of GrowX AI Marketing's services and website located at growx.ca. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing or using GrowX AI Marketing's services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and GrowX AI Marketing.
2. Description of Services
GrowX AI Marketing provides AI-powered digital marketing services, including but not limited to:
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Content Creation and Marketing
- Conversion Rate Optimization (CRO)
- Lead Generation
- Video Production and Marketing
- Website Optimization and Development
- Paid Advertising Campaign Management
- Marketing Strategy and Consulting
3. AI Technology Usage
Important: GrowX AI Marketing utilizes artificial intelligence (AI) technology for various marketing purposes, including but not limited to:
- Content Generation: Written content, blog posts, ad copy, and marketing materials
- Image Creation: Graphics, social media visuals, and marketing imagery
- Video Production: Video content, animations, and video marketing materials
- Voiceover Generation: AI-generated voice content for videos and audio materials
- Data Analysis: Performance tracking, audience insights, and campaign optimization
- Automation: Marketing workflows, email sequences, and campaign management
While AI technology enhances our capabilities and efficiency, all AI-generated content is reviewed and refined by our team of experienced marketing professionals to ensure quality, accuracy, and alignment with your brand standards.
4. User Responsibilities
When using our services, you agree to:
- Provide accurate, complete, and up-to-date information
- Maintain the confidentiality of your account credentials
- Comply with all applicable laws and regulations
- Not use our services for any illegal, harmful, or fraudulent purposes
- Not interfere with or disrupt our services or servers
- Respect intellectual property rights
- Provide necessary approvals and feedback in a timely manner
- Communicate clearly about your marketing goals and expectations
5. Intellectual Property Rights
5.1 Client Content
You retain all ownership rights to content, materials, and information you provide to us ("Client Content"). By providing Client Content, you grant us a non-exclusive, worldwide license to use, reproduce, modify, and display such content solely for the purpose of delivering our services to you.
5.2 Deliverables
Upon full payment, you own the final deliverables we create for you (content, designs, campaigns, etc.). However, we retain the right to use such deliverables in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.
5.3 Our Proprietary Methods
All methodologies, processes, tools, frameworks, strategies, and proprietary technology used by GrowX AI Marketing remain our exclusive property. This includes our AI systems, automation workflows, and marketing frameworks.
6. Payment Terms and No Refund Policy
No Refund Policy: All payments for GrowX AI Marketing services are final and non-refundable. Once services have been initiated or deliverables have been provided, no refunds will be issued under any circumstances.
Payment terms will be specified in your service agreement. Generally:
- Payment is due according to the schedule outlined in your service agreement
- Late payments may result in suspension of services
- Overdue accounts may be subject to interest charges as permitted by law
- We reserve the right to modify pricing with 30 days' notice
- All fees are exclusive of applicable taxes unless otherwise stated
7. Service Scope and Limitations
While we strive to deliver exceptional results:
- Marketing results depend on many factors beyond our control, including market conditions, competition, and budget
- We do not guarantee specific outcomes, rankings, traffic levels, or revenue increases
- Timeline estimates are approximate and may vary based on project complexity and client responsiveness
- Services are provided on a best-efforts basis using industry best practices
- Third-party platforms (Google, Meta, etc.) may change their policies or algorithms, affecting campaign performance
8. Performance Expectations
We commit to delivering high-quality marketing services backed by data, strategy, and expertise. However, marketing is an iterative process that requires time, testing, and optimization. Results may vary depending on industry, competition, budget, market conditions, and client collaboration. We focus on continuous improvement and measurable progress rather than instant or guaranteed outcomes.
9. Limitation of Liability
To the maximum extent permitted by law, GrowX AI Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities. Our total liability for any claim arising from our services shall not exceed the amount you paid us for services in the three months preceding the claim.
10. Termination of Services
10.1 Termination by Client
You may terminate services by providing written notice as specified in your service agreement. Upon termination, you remain responsible for payment of all services rendered up to the termination date. No refunds will be provided for any reason.
10.2 Termination by Us
We reserve the right to terminate or suspend services immediately if you breach these Terms, fail to make payments, or engage in conduct we deem inappropriate or harmful. We may also terminate services with notice if we determine we cannot meet your needs effectively.
11. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship. This obligation continues after termination of services. Confidential information does not include information that is publicly available or independently developed.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
13. Dispute Resolution
In the event of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiation. If negotiation fails, either party may pursue mediation before resorting to litigation. The prevailing party in any legal proceeding may be entitled to recover reasonable attorney's fees and costs.
14. Indemnification
You agree to indemnify and hold harmless GrowX AI Marketing, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your infringement of any third-party rights.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website with a new "Effective Date" and, where appropriate, by sending notice to your email address. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and GrowX AI Marketing regarding our services and supersede all prior agreements and understandings.
18. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
Email: hi@growx.ca
Phone: +1 (437) 265-9992
Website: growx.ca
Last Updated: January 24, 2026